
Ricky Kapur
Viteus.AI Client Lead · CEO, Alteus
Alteus
30+ years in enterprise technology across Asia. Head of Asia Pacific at Zoom; VP & GM Asia Pacific at Microsoft; Managing Director APJ at Google Cloud; VP ASEAN Technology Sales at Oracle.
About
One client-facing brand that owns the engagement and the quality bar, delivered with a curated network of senior Vietnam delivery partners.
You get one client lead who owns the relationship and stays accountable from scoping through handover — so you always know who to call.
viteus.ai is an Alteus brand. Engineering is delivered with a curated network of senior Vietnam delivery partners, working under named Viteus leadership.
How delivery works
You talk to viteus.ai — not a rotating cast of vendors. Scoping, delivery oversight, and quality assurance sit with Alteus. Engineering is delivered with a curated network of senior Vietnam delivery partners, working under named Viteus leadership on your tools and repos.
One client-facing brand for scoping, steerco, and escalation.
Alteus-owned programme leadership, work allocation, and quality assurance from kickoff through handover.
Curated delivery partners whose named senior engineers own architecture, security gates, and merge review.
Engineering capability
Engineers
About 100 senior agentic AI engineers, cherry-picked from the top of Vietnam's talent pool, plus PM, QA, and senior leadership. We're not chasing scale — our methodology pairs those engineers with AI agents doing real work, so we don't need thousands of people to deliver.
Track record
Our senior teams have delivered multinational engagements for over a decade across Japan, the US, UK, Singapore, and Australia — and on the agentic AI side, we've got public case studies across seven industries, like taking a support tool from kickoff to live in four weeks.
~50%
of support escalations resolved at Tier 1 — no human needed
1 week
from kickoff to a prioritized risk register
92–95%
event-detection accuracy on a live government smart-mobility platform
65–70%
faster launch vs. traditional build timelines
Leadership
Named leaders who scope engagements and own delivery quality for viteus.ai.

Viteus.AI Client Lead · CEO, Alteus
Alteus
30+ years in enterprise technology across Asia. Head of Asia Pacific at Zoom; VP & GM Asia Pacific at Microsoft; Managing Director APJ at Google Cloud; VP ASEAN Technology Sales at Oracle.

Viteus.AI Ecosystem Lead · Delivery methodology & frameworks
Viteus.AI delivery leadership
15+ years leading global digital transformation and services strategy at a NASDAQ-listed multinational, most recently as Global Practice Leader for its Customer Service Portfolio Strategy. Now builds the delivery methodology and engagement frameworks behind Viteus.AI.
LinkedIn
Viteus.AI Delivery Lead · Delivery methodology & frameworks
Viteus.AI delivery leadership · Singapore
20+ years leading managed services and technology transformation across Asia Pacific. Built Vodafone's first Southeast Asia delivery operation, ran 24/7 banking infrastructure regionally for Standard Chartered, and designed a 500-person shared services operating model.
LinkedInExpress Audit from $2,500 — top risks and a credible next move in about a week.
Book my 20-min scoping callFree. No deck, no pitch — a straight read on your situation.
If the audit surfaces nothing worth fixing, we'll tell you that too — and you'll have it in writing.